This article puts forward some cross-industry examples and best practices in terms of effective customer relationship management and retention strategies across customer life-cycle.

The purpose of this paper is to examine the part of goodwill in the intellectual capital structure and a company’s value. In Lithuania, it can be seen that a many of traded companies are not sufficiently valued by goodwill ...

In modern electrical networks thyristor-switched capacitors (TSC) are most used devices for VAR compensation. These devices don’t contain rotating parts and mechanical contacts, provide a stepwise control of reactive power ...